Last updated: July 2026
Hey you beautiful disaster,
We collect some of your info when you shop with us. Not because we’re creepy — because we actually need it to get your soft, toxic clothes to your door without fucking it up.
What We Collect
• Name, email, shipping & billing address
• Payment info (handled securely by Shopify and our payment processors — we never see your full card details)
• Order history
• Basic device/browser info and how you use our site (cookies and analytics)
How We Use It
• To process and ship your orders
• To send order updates and tracking
• To email you about new drops, sales, or unhinged content (you can unsubscribe anytime)
• To improve the site and stop it from being a complete disaster
• To prevent fraud and keep the chaos under control
Who We Share It With We only share what’s necessary with:
• Shopify (our store platform)
• Payment processors
• Shipping carriers
• Email marketing tools
We don’t sell your data to random creeps. We’re toxic, not that kind of toxic.
Cookies Yes, we use cookies. They help the site remember you, track what’s working, and make the shopping experience less painful. You can block them in your browser if you want, but some parts of the site might get weird.
Your Rights You can:
• Ask what data we have on you
• Request we delete it (within reason)
• Opt out of marketing emails anytime
Just email us at xo.unhinged@gmail.com and we’ll handle it.
Security We use industry-standard security through Shopify. Nothing is 100% unhackable, but we don’t leave your info lying around like a situationship.
Kids This site is not for anyone under 16. If you’re a minor, go do something else. We’re not interested in your data.
Changes We might update this policy when we feel like it. The latest version will always be here. Keep checking if you’re into that kind of thing.
Contact Questions? Email us at xo.unhinged@gmail.com.
Thanks for trusting us with your info (and your taste in chaotic fashion).
Soft clothes. Deranged energy.
— Meghan
Pretty Toxic